Executive Summary
Introduction
The Health Bridge, Inc. was founded in
1992 and is a privately held professional service company headquartered in West
Point, Georgia. Health Bridge provides medical management and loss control
services to employers throughout North America. The company’s position is
unique in its “performance guarantee”, offering a definable, high rate of
financial return to employers who use their services.
Service
The Health Bridge provides an
outsourcing opportunity for employers to gain control of costs related to
medical issues which impact profitability and insurance claims experience.
In this outsourcing arrangement, a client company enjoys the benefits of
having a medically trained “partner” who is charged with the responsibility
of both controlling medical cost and ensuring high quality care from medical
providers. The foundation of this partnering relationship is The Health
Bridge’s Corporate Nurse®
program. This professional staff becomes the primary employer and employee
interface for ensuring value and quality in health management. Corporate Nurse®
responsibilities can include managing a wide variety of employment related
medical issues ranging from 24-hour nurse on call, pre-employment physical
coordination, substance abuse management and fit for duty evaluations. Within
the range of available service functions there are three major focus areas:
Workers'
Compensation Management
In today’s business environment,
employee injuries can have a dramatic negative impact on the success of a
company. The direct medical and
indemnity costs are only a part of the total.
There are other important considerations such as lost productivity, the
impact on frequency and severity measurements, as well as maintaining
employer/employee relationships. Because every business attaches differing
levels of importance to each of these issues, the Corporate Nurse® program first assists its Client in defining its
desired goals for occupational health.
The Health Bridge adopts our clients’ management philosophies and
manages treatment plans for injured employees in order to achieve the results
our client’s desire.
Typically, our clients are looking for
results in three key areas:
Often, the opportunity for an
adversarial situation develops between an employee and his or her employer
following an employee injury? The
employee feels that he has been abandoned and that the company doesn’t care
about him any more. This attitude
leads to unnecessary time and effort spent trying to repair that relationship.
Injured employees tend to view The Health Bridge very positively.
They feel that their employer really cares about them since it has
provided a nurse to watch over their medical treatment.
Our nurses develop a good rapport with employees and help them to keep a
positive mental focus during the healing process.
Integrated
Disability Management
Assisting employees who suffer sudden
disabilities, or who become incapacitated due to health reasons, often involves
complex and potentially devastating considerations. (not to mention the
company's financial burden of losing a good employee) The Health Bridge staff
maintains a constant state of readiness to engage all involved in minimizing the
loss of health to an employee client. In each case, all considerations and
priorities will center on restoring the employee to good health as quickly as
possible. Occasionally, such restoration will develop into a more lengthy
process. As this occurs, the company and employee will be kept appraised of
recovery issues, comprehensively documented by a specifically assigned personal
health consultant. This consultant will always be available to the employee for
treatment planning assistance.
Executive Health Management
An investment in your
health is an investment in your
company. As an executive, your health
is a matter of more than personal importance.
Your
company relies on you for leadership and direction, your fitness for this task
is vital to its success.
The
24 hour toll free Bridgeline©
gives immediate access to your personal Executive
Health Consultant who will provide support and guidance to ensure
the best individualized
care available for you and your family.
These services are available both at home in the U.S. and while traveling
abroad.
Don't
make important Medical decisions alone! Call your personal Executive
Health Consultant anytime.
Your
time is valuable. Executive Health Systems streamlines
executive health services to maintain the highest level of professional
efficiency.
The
Executive Health System is provided by your company to help you use all
available healthcare alternatives effectively and avoid the inconvenience and
personal loss associated with illness or injury. In the event of
debilitating injury or illness, our staff will assist in managing
your disability to get you back on the job as soon as possible. In each
case, the employer and employee alike are realistically advised regarding timely
returns to work so that all concerned may plan accordingly.
How
We Do It
First of all, we recruit only Bachelors
and Masters prepared nurses to work with our firm. Many of these nurses have
advanced business degrees as well. Specialist physicians, practicing in
recognized, medical “centers of excellence” or elite academic settings are
retained as consulting partners and are only a phone call away when needed. All
of our Corporate Nurse®
staff and associates understand complex medical issues and manage treatment
plans with the objective of returning the employee to good health as well as
making sure that the employer’s bottom line remains healthy.
Next, we develop strong relationships
within local medical communities, selecting physicians who share our interest in
treating employees in a manner consistent with our client’s management
objectives. In many communities,
these relationships have already been developed. There are never conflicts of
interest with these providers as there are no “back room” business
relationships. They are accountable and engaged as a medical treatment resource
only due to the “outcomes” they produce.
We are in close contact with the doctors from the time an employee
becomes injured or ill to make sure that the employee is getting high quality
medical treatment, and also that all the treatments are necessary.
We have found that the most
expensive piece of equipment used by a doctor is his ordering/referral pen.
Finally, we manage the case to medical
closure, ensuring that closure is timely. We
have found that much of the cost associated with illness and injury occurs when
the claim drags on unnecessarily. Many
times this is because a physician is taking an overly conservative approach.
We make sure that employees are returned to productive work as soon as
they are medically fit to do so.
Our Performance
Guarantee
• We
will always put the employer/employee relationship first.
Without employers and their employees, there would be no Health Bridge.
• We
will listen.
• We
will discuss the cost effectiveness of our services at any time and never argue
about a bill. If the value is not apparent, don’t pay the bill.
The Health Bridge guarantees 150%
return on the managed care investment.
• We
will consistently bond employees and employers together as we work to ensure the
highest quality, cost effective care for patients.
It’s easy to get your business headed
in the right direction to successful management of workers compensation,
disability and employee medical care. A
professional and friendly staff stands ready to structure a medical management
plan capable of meeting your immediate needs and preparing to conquer the
challenges of tomorrow. If
you are ready to discuss how we can help, give us a call at 1-800-633-4350.